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Musanze Muhoza +250 796 143 278 / +250 796 149 891 info@grottaresort.rw

Property Policies

Grotta Resort > Property Policies > Privacy Policies

Privacy Policy

Last Update: 6th Sept 2024

1. Introduction

We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you use our services.

2. Information We Collect

We may collect personal data such as your name, email address, contact information, and payment details when you make a booking, register on our website, or contact us for support.

3. How We Use Your Information

We use your information to process bookings, provide customer service, send confirmations and updates, and improve our services. Your data is also used to communicate promotions or offers relevant to your interests.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted partners who assist us in providing services, such as payment processors or marketing service providers.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, enhance website functionality, and track user behavior. You can choose to disable cookies in your browser settings.

6. Data Security

We implement appropriate security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Your data is encrypted and stored securely.

7. Your Rights

You have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before providing personal information.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Please check this page periodically to stay informed about our latest privacy practices.

10. Contact Us

If you have any questions or concerns about our privacy policy or your data, please contact us at privacy@example.com or call us at +250 784 499 771.