FAQs

Grotta Resort offers a variety of room types to suit different preferences, including:

• Luxury Rooms (with garden dining and premium amenities)
• Standard Suites
• Wedding Chalet (ideal for couples)
• Standard Plus Rooms
• Luxury suites

All rooms come with breakfast, access to the swimming pool, and resort activities.

Yes, we can arrange transportation to and from the resort. Whether you need airport transfers or transportation for local tours, our team will be happy to assist. Contact us now!

We offer a range of activities, including:

• Camping experiences
• Picnics
• Cave activities
• Farm tours and agricultural activities
• Evening gatherings by the fireplace
• Yoga and wellness sessions
• Wedding activities
• Cow and farming experiences for guests to enjoy the local culture

For more details on our activities, visit the Experiences page.

Yes, we offer guided tours of the local area, including farm experiences, cave explorations, and cultural tours. Our team can also help arrange additional activities such as hiking and visits to nearby attractions in Musanze

Yes, all room rates include access to the swimming pool at Grotta Resort. Guests can enjoy the pool during their stay at no additional cost.

Grotta Resort has an all-day dining restaurant, a milk and coffee bar with grab-and-go options, and a sports bar. We offer both local and international cuisines, including fresh, farm-to-table ingredients.

Yes, we strive to accommodate all guests. Our ground-floor rooms and common areas, including the restaurant and swimming pool, are accessible to wheelchair users.

Yes, we offer several special packages, including:

• Family packages with children’s activities
• Honeymoon and wedding packages with special amenities
• Corporate rates for business guests
• Seasonal offers such as discounted rates for early bookings and longer stays

For more information on our packages, visit our packages page.

Yes, you can book a room online through our Booking page. Alternatively, you can contact us directly by phone or email for reservations.

Yes, Grotta Resort is an ideal venue for weddings and special events. We offer customized packages for wedding ceremonies, receptions, and other celebrations. Our dedicated events team will assist in planning and executing your special day.

Your safety is our top priority. We have implemented the following measures:

• 24-hour security surveillance
• Emergency response plans and first aid trained staff
• Safe deposit boxes available in rooms
• Regular sanitation and hygiene practices

You can contact us via the following methods:

• Phone: +250 784 499 771
• Email: info@grottaresort.rw
• Visit our Contact Us page